About Us
Australia and New Zealand’s only specialist healthcare market research data collection agency with the country’s largest database of healthcare professionals (>85,000). To get a quote and to experience our amazing expertise and service, call 1300 878 955 now.
Since 1997, we’ve been developing survey methodologies that allow clients to benefit from our experience on previous projects. With the current level of national and international work, covering a broad range of sectors, we are adding to the knowledge of what works all the time.We work with out clients to ensure they can take advantage of our vast experience, taking time to understand the subtleties of a study and drawing upon our experience to suggest the best way to capture the data that our clients require.
Reviews
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Peter Franklin
the Fact this company thinks its exempt from the Do Not Call Register is an absolute joke. Calling people at 8pm, An even bigger joke, especially when people are sleeping and need to wake up in a few hours for work. And absolute joke, and scam of a company with zero respect for the people they are harassing. A full complaint will be put through to the ombudsman, any any further calls will be met with legal action for harassment and ignoring the DNC register, which in fact, no they are not exempt from. Despite the opinions of the poorly educated staff who apparently think they can do what they like.
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fraser Samuel
I worked for fieldworks for a long time as an experienced interviewer. I have an excellent reference from fieldworks. I only stopped as I had a heart attack. Fieldworks had been taken over by this firm. I emailed the boss of this firm and asked for few shifts. In her email she basically said NO. It made me feel sad.
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Koby B
TKW Research called me for a market research project. It was really interesting to be part of the study, the payment was also very generous. Dealing with the people on the phone was a really smooth process, they did multiple reconfirmations and gave me all the information i needed. I would definitely recommend this to others - great experience and would love to do more!
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Isaac Beeby
I would like to set the record straight. My name is Isaac Beeby, I am 19 years of age and I have been an employee at TKW Research for just about 2 months now. If you were to scroll through the reviews of this workplace, you will come across a one star review from a man by the name of James Cameron (yes, he has the same name as the film director). From what I understand, he used to be employed at TKW Reaserch and was apparently terminated from the company just a short time before I started there, therefore I never got the chance to meet him. From what my colleagues have told me from their witnessing, James had an outburst at one of the supervisors who I will not name for the sake of privacy and was fired because of it, this led James to write a very negative review about the company, stating things that were either exxaguated or just simply untrue. I can say without a doubt that the things he wrote, at least in the case of the supervisors, were and still are, completely untrue. I have had absolutely zero complaints or problems from anybody there and vice versa. We may all have a joke around every now and then, but no one is ever rude or insulting. I can also say that we follow the OH&S guidelines very strictly. Everybody who works there is extremely friendly, hardworking and professional. I could not ask for a better place to work.
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Kylie Morris
The team at TKW Research have worked on many CATI and face to face projects for me over the years. I have found their managers to be responsive and attentive and the quality of their teams really great. The data they collect is of the highest level. I have come to reply on their advice for all things data collection and it helps manage my clients expectations up front. Totally recommend their services for anyone who values quality and support in the market research space. Thank you
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Shaun Williams
I have worked with TKW Research for years now on both quantitative and qualitative projects. I have always found the team to be great to partner up with for data collection. The communication I get from the project team is regular and smooth, if there are any issues they give me solutions. My clients are always happy with the data at the end. The quality of their interviewers is really the best I have come across, hence why I still work with them. Thank you.
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Tyson O'Brien
Thank you for making my most recent project run smoothly. The results were great and you unearthed some themes that we were not aware of - so it given us great insight and identified new initiatives that we need to invest in. Thank you to all the team at TKW Research. I look forward to our next opportunity to work together. Great bunch of people!!
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Tom Plunkett
I am willing to do research, but they CONTINUOUSLY ring me at times that I have specifically told them NOT to. If I say today to call after 5pm, I will get a call tomorrow at 10am. I have told them at least 10 times not to call till after 5pm, but they do not oblige. Absolutely NO control mechanism seems to be put in place. If this is how they treat the people they are asking the questions to, the quality of the research would have to be poor. Definitely would NOT recommend them to anybody. They only got one star because that is the least I could give them
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